KUNCI JAWABAN EVALUASI KOMPETENSI DASAR 2
A. Skor maksimal 30
A : hello, good morning. Jasa
Mulia Travel Agent. Can I help you ?
B : Good morning, this is your
costumer who has just returned from a holiday in Solo
A : What’s seem to be the
matter?
B : Well, I am disappointed with
facilities given at your recommended hotel.
A : What make you be
disappointed with it?
B : the room was dirty, it is
very noisy, and the food was atrocious, can you give me refund for some money
of mine ?
A : We are really sorry, and we
would make a confirmation to our recommended hotel for taking a half of you
money. Then, we will call you later.
B : Thank you for the responses.
B. Skor maksimal 10
1.
good morning
2.
a room
3.
please
4.
a shower
5.
Rp. 225.000
6.
credit card
7.
the register, please
8.
any luggage
9.
here is the key
10. enjoy
your stay
C. Skor maksimal 20
1.
Were
2.
Would have stopped
3.
Meet
4.
Had had
5.
Will break
6.
Would not have passed
7.
Had
8.
Didn’t see
9.
Will not travel
10. Told
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