SOAL EVALUASI
KOMPETENSI DASAR 2
A. Create a dialogue of making
and handling complaint based on the situation below !
You just
returned from a holiday in Solo. Unfortunately, the holiday was spoiled because
the hotel room was dirty, the hotel was very noisy and the food was atrocious.
You feel that the travel agent should refund you some of the money. Telephone
him and make your complaint tactfully.
B. Fill the following sentence
space of the dialogue with the sentences or phrases provided !
Receiptionist : …………………(1). Can I help you ?
Mr. Arga : Yes, could I have ……………(2) for the night ?
Receiptionist : Certaintly. Single room or a double ?
Mr. Arga : Single, ……………..
Recepcionist : Would you like a room with (4) ……………
or a bath ?
Mr. Arga : A shower. How much is the room ?
Receiptionist : (5) ………… for the room and breakfast.
Would you like an
evening meal ?
Mr. Arga : No, thanks. Just breakfast. Can I buy by (6) ……….. ?
Recetionist : Yes, of course. We take Visa and Master
Card as well as Dinner
Club. Could you
sign (7) ………… please ?
Mr. Arga : Yes, sure. Do you want my address,too ?
Receiptionist : No, just a signature. Do you have (8)
………… ?
Mr. Arga : just a bag
Receiptionist : (9) …………. Your room number is 311. I
hope you
(10) …………
Mr. Arga : Thanks.
Choices:
- a room
- please
- good morning
- Rp.225.000
e.
Here is your key
f.
Enjoy your stay
g.
A shower
h.
The register, please
i. Have
any luggage
j. Credit
card
C. Conditional Sentences Type I, II or III
Complete the Conditional Sentences with the correct form (Type I, II or
III).
1.
If I (be) __________________ stronger, I would help you
carry the piano.
2.
If we had seen you, we (stop) __________________.
3.
If we (meet) __________________him tomorrow, we will
say hello.
4.
He would have repaired the car himself if he (has)
_________________ the tools.
5.
If you drop the vase, it (breaks) __________________.
6.
If I had not studied, I (not/pass) __________________
the exam.
7.
I would not go to school by bus if I (have)
__________________a driving license.
8.
If she (not/see) __________________ him every day, she
would be lovesick.
9.
I (not/travel) _________________to London if I don't
get a cheap flight.
10. We
would be stupid if we (tell) ___________________him about our secret.
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